Delivery & Return

• - Delivery time: 3-5 working days
• - Free delivery on orders over £29
• - Delivery charge of £4.99 for orders under £29

• - Delivery date estimates will be provided
• - Delivery charges will be communicated in advance during the order confirmation process
• - Non-Mainland areas include Jersey, Guernsey, Isle of Man, the Channel Islands, the Isle of Wight, Isles of Scilly, Northern Ireland, and remote areas of Scotland

• - Delivery date estimates will be provided
• - Delivery charges will be communicated in advance during the order confirmation process
• - Customers are responsible for any specific customs requirements (Please inform us in advance)
• - All customs, duty charges, or any taxes due in the delivery country are the customer's responsibility
• - Pharmak8 will not be held responsible for customs clearance and refusal; all charges will be the customer's responsibility

Please note: The above information is subject to change.

We want your experience with Pharmak8 to be nothing short of exceptional. If, for any reason, you're not completely satisfied with your order, we offer a hassle-free return policy. Simply return any unused and unopened items within 14 days of receiving your order, and we'll gladly provide you with a refund. Your satisfaction is our top priority

Please note that certain items cannot be returned, including perishable items (such as food and baby milk), medicines, personalised items, cosmetic, products of personal nature and sealed products that, once opened, are unsuitable for return due to health or hygiene reasons (unless they were damaged or faulty upon delivery or were incorrectly delivered).

Returned items must be in pristine condition, unused, and still in their original, unopened packaging with all seals intact, ensuring they are fit for resale.

You are responsible for all postage expenses related to the return of the items you intend to cancel. We strongly advise using a Recorded Delivery service, as we cannot assume responsibility for items lost in transit. Ensuring the adequate packaging of the goods falls under your responsibility to prevent any damage during the return transit.

If the return is a result of Pharmak8 error (such as receiving an incorrect or defective item), please email  returns@phramak8.com.

For detailed information on our Returns policy and Warranty and Liability policy, please refer to our Terms & Conditions for further information.

Refunds, when applicable, will be processed using the same payment method initially used for the transaction. It may take up to 14 working days from the time you return your order to Pharmak8 for the refund to be completed.

Please be aware that a 3% credit transaction charge applies if the original payment was made using a credit card.