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Please note: The above information is subject to change.
We want your experience with Pharmak8 to be nothing short of exceptional. If, for any reason, you're not completely satisfied with your order, we offer a hassle-free return policy. Simply return any unused and unopened items within 14 days of receiving your order, and we'll gladly provide you with a refund. Your satisfaction is our top priority
Please note that certain items cannot be returned, including perishable items (such as food and baby milk), medicines, personalised items, cosmetic, products of personal nature and sealed products that, once opened, are unsuitable for return due to health or hygiene reasons (unless they were damaged or faulty upon delivery or were incorrectly delivered).
Returned items must be in pristine condition, unused, and still in their original, unopened packaging with all seals intact, ensuring they are fit for resale.
You are responsible for all postage expenses related to the return of the items you intend to cancel. We strongly advise using a Recorded Delivery service, as we cannot assume responsibility for items lost in transit. Ensuring the adequate packaging of the goods falls under your responsibility to prevent any damage during the return transit.
If the return is a result of Pharmak8 error (such as receiving an incorrect or defective item), please email returns@phramak8.com.
For detailed information on our Returns policy and Warranty and Liability policy, please refer to our Terms & Conditions for further information.
Refunds, when applicable, will be processed using the same payment method initially used for the transaction. It may take up to 14 working days from the time you return your order to Pharmak8 for the refund to be completed.
Please be aware that a 3% credit transaction charge applies if the original payment was made using a credit card.
Welcome to Doctor Shop, your trusted source for high-quality products.
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